Question 1

How does Supporti work?

Accepted Answer

Supporti is a mobile app that pairs real people together as accountability partners, virtually.
 
First, you choose a daily action (think habits) for the session through our goal-setting wizard. Then, you're matched with a buddy for the next 7 days. Each day, you report back on your own goal and chat with your buddy to check in. At the end of the session, you and your buddy rate each other on how well the other person encouraged you, with the option to continue together or get matched with someone new.
 
Learn more in How it works.

Question 2

How much does Supporti cost?

Accepted Answer

Supporti is a subscription-based service. We offer a monthly plan for $15.99 per month or an annual plan for $129.99 per year (plus applicable tax) through the Apple App Store and Google Play Store.
 
New users automatically get a 2 week free trial so that you can get the hang of mutual accountability! Experience how an accountability partner motivates you to do those daily actions that add up to big changes.
 
Subscriptions are auto-renewing. To avoid being charged, cancel at least 24 hours before the billing cycle end date.
 
Do you love Supporti, but the subscription is holding you back? 
We also offer ways for buddies to get free access to our app, such as through our Superbuddy program, referrals, and success stories.

Question 3

How do I download Supporti?

Accepted Answer

Download Supporti from the Apple App Store or the Google Play Store.

Question 4

On which devices can I use Supporti?

Accepted Answer

Supporti can run on iPhone and Android smartphones. For iOS, you must be using version 10 or later. For Android, you must be using version 7.0 or later.

Question 5

When am I charged?

Accepted Answer

When you request your first match, you will need to choose a subscription plan. The two-week free trial gives you 14 days of access to Supporti for free; you will be automatically charged two weeks later unless you cancel your subscription at least 24 hours before your billing cycle end date.
 
Will you kick me out of my session if I don't pay?
No. When your trial expires, you do not lose access to Supporti, but you will not be able to request new matches (sessions) or track future daily progress until you resubscribe.

Question 6

How do I hold someone accountable?

Accepted Answer

At Supporti, we're serious about MUTUAL moral support. This means you encourage your buddy, and your buddy encourages you in return.
 
Start by viewing your buddy's profile. Once you see what their big goal and daily action is, ask them how they plan to achieve it. Help them stick to that plan by offering to check back in with them. Or, ask your partner how you can help hold them accountable.
 
When you sign up for a trial, be sure to also check your inbox for additional tips and phrases you can try to help support your buddy.
 
Learn more about how to get started with Supporti.